Privacy policy
Last updated: September 22, 2026
This Privacy Policy describes how RIKOVA STORE, operated by RIKOVA VENTURE (“RIKOVA STORE”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit rikovastore.com, use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we make changes, we will post the revised Privacy Policy on the Site and update the “Last updated” date where required.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from a variety of sources depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect to:
- Communicate with you
- Provide and improve the Services
- Process and fulfill orders
- Comply with applicable legal obligations
- Enforce our terms and policies
- Protect our Services, customers, and business
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services.
Information We Collect Directly From You
Information you provide directly to us may include:
- Contact details, such as your name, address, phone number, and email address.
- Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, such as your username, password, and other account credentials where applicable.
- Shopping information, including products you view, add to your cart, or save.
- Customer support information, including information you provide when contacting us.
You may choose not to provide certain information, but this may prevent you from using certain features of the Services.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”).
We may use cookies, pixels, and similar technologies to collect information such as:
- Device information
- Browser information
- Network information
- IP address
- Pages viewed
- Interactions with our Site
- Shopping and checkout activity
Information We Obtain From Third Parties
We may receive personal information from third parties that support our business and Services, including:
- Shopify and other ecommerce service providers
- Payment processors
- Fulfillment and shipping providers
- Analytics providers
- Marketing and advertising platforms
- Customer service providers
Our payment processors may collect payment-related information such as credit or debit card details, billing information, or other financial information needed to process transactions.
When you interact with our Site, emails, advertisements, or Services, we or third parties we work with may also collect information through cookies, pixels, web beacons, software development kits, and similar technologies.
Any information received from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
- Process payments
- Fulfill orders
- Arrange delivery
- Provide order and account notifications
- Facilitate returns or exchanges
- Provide customer service
- Manage accounts where applicable
- Allow customers to submit reviews
Marketing and Advertising
We may use personal information for marketing and promotional purposes, including:
- Sending promotional communications
- Showing advertisements
- Measuring advertising performance
- Personalizing marketing content
- Improving our Site and Services
Where required by applicable law, we will obtain your consent before sending certain marketing communications.
Security and Fraud Prevention
We may use personal information to detect, investigate, prevent, or respond to suspected fraudulent, illegal, or malicious activity.
If you create an account, you are responsible for keeping your login credentials secure.
If you believe your account has been compromised, please contact us at support@rikovastore.com.
Communicating With You
We use your personal information to respond to inquiries, provide support, resolve issues, and maintain our customer relationships.
Cookies
Like many websites, we use cookies to operate and improve our Site and Services.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website usage
- Improve website performance
- Measure marketing effectiveness
- Personalize advertising
For more information about cookies used in connection with Shopify-powered stores, please refer to Shopify’s cookie documentation.
Most browsers allow you to remove or reject cookies through browser settings. Blocking cookies may affect the functionality of certain parts of our Site.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services, including:
- Vendors and service providers
- Payment processors
- Fulfillment and shipping partners
- IT and cloud service providers
- Analytics providers
- Customer support providers
- Shopify
- Marketing and advertising partners
- Affiliates or related business entities where applicable
We may also disclose information:
- When you request or authorize us to do so
- To comply with applicable laws or legal processes
- To protect our rights, customers, or Services
- In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except where permitted or required by law.
User Generated Content
Our Services may allow customers to submit reviews or other content.
If you submit information to a public area of the Site, that content may be publicly visible.
Please avoid including personal or sensitive information in public reviews or other publicly available content.
Third-Party Websites and Links
Our Site may include links to websites or services operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites.
We recommend reviewing the privacy policies and terms of any third-party websites you visit.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at support@rikovastore.com.
Security and Retention of Your Information
We take reasonable measures to protect personal information.
However, no security system or method of transmission is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to:
- Provide the Services
- Maintain customer or account records
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
- Protect legitimate business interests
Retention periods may vary depending on the type of information and applicable legal requirements.
Your Rights and Choices
Depending on where you live, you may have certain rights relating to your personal information, including:
- Right to Access / Know — You may request information about personal information we hold about you.
- Right to Delete — You may request deletion of certain personal information.
- Right to Correct — You may request correction of inaccurate personal information.
- Right to Portability — You may have the right to receive a copy of certain personal information.
- Restriction of Processing — You may have the right to request that certain processing be limited.
- Withdrawal of Consent — Where processing is based on consent, you may withdraw consent.
- Appeal — Where applicable, you may have the right to appeal a decision regarding a privacy request.
- Marketing Preferences — You may unsubscribe from promotional emails using the unsubscribe link provided in those communications.
These rights are subject to applicable law and may not apply in every circumstance.
We may need to verify your identity before processing certain requests.
To exercise your rights, contact us at support@rikovastore.com.
Complaints
If you have concerns or complaints about how we handle your personal information, please contact us at:
Depending on where you live, you may also have the right to contact your local privacy or data protection authority.
International Users
Your personal information may be transferred, stored, or processed outside the country in which you live, including in countries where our service providers operate.
Where required, we use legally recognized transfer mechanisms and safeguards for international transfers of personal information.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any privacy rights available to you, please contact:
RIKOVA STORE
Operated by RIKOVA VENTURE
Email: support@rikovastore.com
Website: rikovastore.com