Terms of service

Terms of Service

Last updated: September 22, 2026

OVERVIEW

This website is operated by RIKOVA STORE, which is operated by RIKOVA VENTURE.

Throughout the Site, the terms “we”, “us” and “our” refer to RIKOVA STORE and RIKOVA VENTURE, as applicable.

RIKOVA STORE offers this website, including all information, tools, products and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink.

These Terms apply to all users of the Site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the Site or use our Services.

Any new features or tools added to the store will also be subject to these Terms.

We reserve the right to update or replace any part of these Terms by posting changes on our website. Your continued use of the Site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province or country of residence, or that you have given consent for any minor dependents under your supervision to use this Site where permitted by law.

You may not use our products or Services for any illegal or unauthorized purpose.

You must not violate any applicable laws in your use of the Service, including intellectual property and copyright laws.

You must not transmit viruses, malicious code or other harmful material.

A breach of these Terms may result in termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone where permitted by applicable law.

You understand that content you provide, excluding payment information, may be transferred across different networks and adapted to technical requirements.

Payment information is handled through secure payment systems and is encrypted during transmission where applicable.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

The headings used in these Terms are for convenience only and do not affect their interpretation.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure information on our Site is accurate and current.

However, we do not guarantee that all information is complete, accurate or current at all times.

Information provided on the Site is for general purposes and should not be relied upon as the sole basis for decisions where more complete or current information may be required.

The Site may contain historical information that is provided for reference only.

We reserve the right to modify the contents of the Site at any time.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify, suspend or discontinue the Service, or any part of it, at any time where permitted by law.

We will not be liable for any modification, price change, suspension or discontinuation except where liability cannot legally be excluded.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online.

Products may be subject to limited availability and may only be returned or exchanged in accordance with our Refund Policy.

We make reasonable efforts to display product images, colors and details accurately. However, the appearance of products may vary depending on your device, screen settings, lighting and other factors.

We reserve the right to:

  • Limit sales to certain persons, regions or jurisdictions where appropriate.
  • Limit product quantities.
  • Change product descriptions or pricing.
  • Discontinue products at any time.
  • Refuse orders where prohibited, fraudulent or otherwise inconsistent with these Terms.

Any offer made through the Site is void where prohibited by law.

Product performance and individual experiences may vary.

Nothing on the Site should be interpreted as a guarantee of a particular cosmetic result unless expressly stated.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary.

This may include orders that appear to be:

  • Fraudulent
  • Duplicative
  • Placed by resellers or distributors
  • Using suspicious payment information
  • Inconsistent with our purchase limits

If we modify or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed.

You agree to provide accurate, complete and current purchase and account information.

You are responsible for updating your information when necessary so that we can complete transactions and contact you regarding your order.

For information regarding returns and refunds, please review our Refund Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not control.

Such tools may be provided “as is” and “as available”.

Your use of third-party tools is at your own discretion and may also be subject to the third party’s own terms and policies.

We may introduce additional Services, features or tools in the future, which will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our Site may contain links to websites or services operated by third parties.

We do not control these third-party websites and are not responsible for their content, accuracy, security, privacy practices or services.

You should review the policies and terms of any third-party website before engaging in a transaction.

Any complaints concerning third-party products or services should be directed to the relevant third party.

SECTION 9 — USER COMMENTS, REVIEWS AND OTHER SUBMISSIONS

If you submit reviews, feedback, suggestions, ideas, photographs or other content to us, you grant us permission to use, reproduce, edit, publish, translate and distribute that content where permitted by law.

We are not obligated to:

  • Keep submissions confidential unless otherwise agreed.
  • Provide compensation for submissions.
  • Respond to every submission.

We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, misleading, defamatory, obscene, infringing or otherwise inappropriate.

You agree that content you submit will not:

  • Violate another person’s rights.
  • Contain unlawful or abusive material.
  • Contain malware or malicious code.
  • Misrepresent your identity.
  • Contain false or misleading information.

You remain responsible for the accuracy and legality of content you submit.

SECTION 10 — PERSONAL INFORMATION

Your submission and our processing of personal information through the Site are governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Site may contain typographical errors, inaccuracies or omissions relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Offers
  • Shipping charges
  • Transit times
  • Product availability

We reserve the right to correct errors, update information or cancel orders where information was materially inaccurate, subject to applicable law.

SECTION 12 — PROHIBITED USES

You may not use the Site or its content:

  • For unlawful purposes.
  • To encourage unlawful acts.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To harass, abuse, threaten or discriminate against others.
  • To submit false or misleading information.
  • To distribute malware or harmful code.
  • To collect personal information about others without authorization.
  • To spam, phish, scrape or interfere with the Site.
  • To bypass or interfere with security features.

We reserve the right to restrict or terminate access for violations of these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will always be uninterrupted, timely, secure or error-free.

Except where expressly stated otherwise, the Site and Services are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.

To the maximum extent permitted by law, RIKOVA STORE and RIKOVA VENTURE, together with their owners, employees, affiliates, contractors, suppliers and service providers, will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Site or Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 14 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless RIKOVA STORE and RIKOVA VENTURE, together with their affiliates, officers, employees, agents, contractors, suppliers and service providers, from claims arising from:

  • Your breach of these Terms.
  • Your violation of applicable law.
  • Your infringement of another party’s rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law.

Any unenforceable portion will be treated as severed without affecting the validity of the remaining provisions.

SECTION 16 — TERMINATION

These Terms remain effective until terminated by you or us.

You may stop using our Services at any time.

We may suspend or terminate access where we reasonably believe you have violated these Terms or applicable law.

Any obligations or liabilities that arose before termination will survive where appropriate.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted on the Site, constitute the agreement between you and us regarding your use of the Services.

They supersede prior communications or agreements concerning the same subject matter.

Failure by us to enforce any right or provision does not constitute a waiver of that right or provision.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with the laws of Malaysia, subject to any mandatory consumer protection laws that may apply in your country or jurisdiction.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You may review the latest version of these Terms on this page at any time.

We reserve the right to update, change or replace any part of these Terms by posting revised Terms on our Site.

Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

RIKOVA STORE
Operated by RIKOVA VENTURE
Email: support@rikovastore.com
Website: rikovastore.com